From the Hacker News thread
An open source project for external customers (i.e. us) operated by a bunch of unpaid volunteers will never really be able to compete with an application with paid developers, invested users, and the supporting departments. I'm not saying that open source projects can't get better, that they can't be good, but they will never be as good. For a corollary: twitter.com/patio11/status/936629310785…